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Request Tracker (RT) 3.8.1 Screenshots
Thursday, August 21. 2008
Suretec use RT and are currently on 3.6.7. Since it has just been announced, we thought we'd quickly install RT 3.8.1 and post some screens.
So here you go:
So here you go:
Continue reading "Request Tracker (RT) 3.8.1 Screenshots"
Posted by Suretec
in Open Source, Perl, PostgreSQL, Suretec
at
20:10
| Comments (0)
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RT: Request Tracker 3.8.0 is Out!
Sunday, July 13. 2008
Shh. Don't tell anybody, but you can download RT 3.8.0...RIGHT NOW
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
RT 3.8.0 will be officially released on Monday, but a careless release
engineer seems to have uploaded the final release of RT 3.8.0 somewhat
in advance of the announcement. Now's your chance to be the first
person on your block to deploy the new RT.
On Monday, you'll likely see email and a blog post about all the great
new
features in RT 3.8 - including:
- a redesigned visual style.
- the ability to "star" your favorite tickets, just like
Firefox 3's bookmarks
- comprehensive support for signing, verifying, encrypting
and decrypting email with the Gnu Privacy Guard
- dashboards built out of saved searches, graphs and charts,
which you can share on the web and subscribe to by email
- new saved settings to control how often RT emails you
- pretty visual charts showing the relationships between
sets of tickets
- a WYSIWYG editor for composing replies to tickets
- calendar feeds of task due dates
- per-user timezone settings
...and a whole bunch more neat stuff.
You can download RT 3.8.0 at:
http://download.bestpractical.com/pub/rt/release/rt-3.8.0.tar.gz
http://download.bestpractical.com/pub/rt/release/rt-3.8.0.tar.gz.sig
Best,
Jesse
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
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